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This is my experience happened in 31-05-2017.A new branch started at Ramachandrapuram Hyderabad.I am visited that branch to order a cool cake for my daughters birthday.the sells boy unable to help me to give the details of the cake.the Manager comes to my end and gives the details of the cake which i have selected ,where he suggested to minimum order to book the cake was 2 kgs, I asked him to can be it possible to 1.5 or 1kg,but he was rejected my order ,I changed my mind and ready to order 2kg cake worth rupees of 1600+, when I am ready to pay the amount the manager slowly tell that it won't come exactly 2 kgs ,It may comes a bit 200 gms to 300 gram higher.I requested him please prepare in below 2kgs not to above 2kgs,but the manager was not ready to take the order .As a customer I change the mind set to purchage the cake up to 2kgs.but the bakerer strictly bound to his words.yes of-course ,you have a good Brand Name ,but you people need to give value to the customer.his behavour was very rude on me ,he don't mind whether I can purchase the cake or not .I felt very bad on that day.I felt business grows with Values and good relationship,not the money always.there I come to decide I will never visit that branch again .


I had bought the rote from your Hyderabad airport store on 20 April 17 & to my surprise there was a piece of glass in it. It a very serious thing if it would have chewed by my kids.

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